Community Survey

Shellsburg Public Library Community Survey

 
Please take a moment to answer this anonymous survey about the library.  All questions are optional.
Section 1:  Please check one answer for each of the following:
1. Do you have a library card?
Do you have a library card?   Yes
No
2. On average, how often do you visit the library?
On average, how often do you visit the library?   Daily
Weekly
Monthly
Less than once a month
Never
3. How would you rate each of the following library services?
ExcellentGoodFairPoorDon't know/Not applicable
Customer service
*How would you rate each of the following library services? Customer service Excellent
Customer service Good
Customer service Fair
Customer service Poor
Customer service Don't know/Not applicable
Collection (books, DVDs, music, magazines, newspapers, etc.)
Collection (books, DVDs, music, magazines, newspapers, etc.) Excellent
Collection (books, DVDs, music, magazines, newspapers, etc.) Good
Collection (books, DVDs, music, magazines, newspapers, etc.) Fair
Collection (books, DVDs, music, magazines, newspapers, etc.) Poor
Collection (books, DVDs, music, magazines, newspapers, etc.) Don't know/Not applicable
Programs (classes, story-time, etc.)
Programs (classes, story-time, etc.) Excellent
Programs (classes, story-time, etc.) Good
Programs (classes, story-time, etc.) Fair
Programs (classes, story-time, etc.) Poor
Programs (classes, story-time, etc.) Don't know/Not applicable
Online services (website, catalog, research databases, etc.)
Online services (website, catalog, research databases, etc.) Excellent
Online services (website, catalog, research databases, etc.) Good
Online services (website, catalog, research databases, etc.) Fair
Online services (website, catalog, research databases, etc.) Poor
Online services (website, catalog, research databases, etc.) Don't know/Not applicable
ILL (Inter-library loan) program
ILL (Inter-library loan) program Excellent
ILL (Inter-library loan) program Good
ILL (Inter-library loan) program Fair
ILL (Inter-library loan) program Poor
ILL (Inter-library loan) program Don't know/Not applicable
Library policies
Library policies Excellent
Library policies Good
Library policies Fair
Library policies Poor
Library policies Don't know/Not applicable
Computers and printers
Computers and printers Excellent
Computers and printers Good
Computers and printers Fair
Computers and printers Poor
Computers and printers Don't know/Not applicable
Internet access
Internet access Excellent
Internet access Good
Internet access Fair
Internet access Poor
Internet access Don't know/Not applicable
Facilities
Facilities Excellent
Facilities Good
Facilities Fair
Facilities Poor
Facilities Don't know/Not applicable
Hours of operation
Hours of operation Excellent
Hours of operation Good
Hours of operation Fair
Hours of operation Poor
Hours of operation Don't know/Not applicable
Overall, how would you rate the library?
Overall, how would you rate the library? Excellent
Overall, how would you rate the library? Good
Overall, how would you rate the library? Fair
Overall, how would you rate the library? Poor
Overall, how would you rate the library? Don't know/Not applicable
4. How important is each of the following library services to you?
Very ImportantImportantSomewhat ImportantNot ImportantDon't know/Not applicable
Borrowing materials (books, DVDs, music, etc.)
*How important is each of the following library services to you? Borrowing materials (books, DVDs, music, etc.) Very Important
Borrowing materials (books, DVDs, music, etc.) Important
Borrowing materials (books, DVDs, music, etc.) Somewhat Important
Borrowing materials (books, DVDs, music, etc.) Not Important
Borrowing materials (books, DVDs, music, etc.) Don't know/Not applicable
Reference (research assistance from librarians)
Reference (research assistance from librarians) Very Important
Reference (research assistance from librarians) Important
Reference (research assistance from librarians) Somewhat Important
Reference (research assistance from librarians) Not Important
Reference (research assistance from librarians) Don't know/Not applicable
Programs (classes, story-time, etc.)
Programs (classes, story-time, etc.) Very Important
Programs (classes, story-time, etc.) Important
Programs (classes, story-time, etc.) Somewhat Important
Programs (classes, story-time, etc.) Not Important
Programs (classes, story-time, etc.) Don't know/Not applicable
Computers and printers
Computers and printers Very Important
Computers and printers Important
Computers and printers Somewhat Important
Computers and printers Not Important
Computers and printers Don't know/Not applicable
Help using computers, printers, fax machine, etc.
Help using computers, printers, fax machine, etc. Very Important
Help using computers, printers, fax machine, etc. Important
Help using computers, printers, fax machine, etc. Somewhat Important
Help using computers, printers, fax machine, etc. Not Important
Help using computers, printers, fax machine, etc. Don't know/Not applicable
Study rooms/reading areas
Study rooms/reading areas Very Important
Study rooms/reading areas Important
Study rooms/reading areas Somewhat Important
Study rooms/reading areas Not Important
Study rooms/reading areas Don't know/Not applicable
Community meeting rooms
Community meeting rooms Very Important
Community meeting rooms Important
Community meeting rooms Somewhat Important
Community meeting rooms Not Important
Community meeting rooms Don't know/Not applicable
Internet access
Internet access Very Important
Internet access Important
Internet access Somewhat Important
Internet access Not Important
Internet access Don't know/Not applicable
ILL (Inter-library loan) program
ILL (Inter-library loan) program Very Important
ILL (Inter-library loan) program Important
ILL (Inter-library loan) program Somewhat Important
ILL (Inter-library loan) program Not Important
ILL (Inter-library loan) program Don't know/Not applicable
Online services (website, catalog, research databases, etc.)
Online services (website, catalog, research databases, etc.) Very Important
Online services (website, catalog, research databases, etc.) Important
Online services (website, catalog, research databases, etc.) Somewhat Important
Online services (website, catalog, research databases, etc.) Not Important
Online services (website, catalog, research databases, etc.) Don't know/Not applicable
Photocopier
Photocopier Very Important
Photocopier Important
Photocopier Somewhat Important
Photocopier Not Important
Photocopier Don't know/Not applicable
Newspapers and magazines
Newspapers and magazines Very Important
Newspapers and magazines Important
Newspapers and magazines Somewhat Important
Newspapers and magazines Not Important
Newspapers and magazines Don't know/Not applicable
Outreach services
Outreach services Very Important
Outreach services Important
Outreach services Somewhat Important
Outreach services Not Important
Outreach services Don't know/Not applicable
Overall, how important is the library to you and your family?
Overall, how important is the library to you and your family? Very Important
Overall, how important is the library to you and your family? Important
Overall, how important is the library to you and your family? Somewhat Important
Overall, how important is the library to you and your family? Not Important
Overall, how important is the library to you and your family? Don't know/Not applicable
5. How do you typically find out about our library programs?  Check all that apply.
How do you typically find out about our library programs?  Check all that apply.   Library website
Social media (Facebook or Twitter)
Pride newsletter
Signs or flyers in the library
Word of mouth
Library staff
Don't know/Not applicable
Other (please specify)
Section 2:  We value your feedback.  Please answer the following free form questions:
6. What do you value the most about the library?
What do you value the most about the library?
7. How could the library or its services be improved?
How could the library or its services be improved?
8. How does the library benefit you or the community?
How does the library benefit you or the community?
Section 3:  Please tell us about yourself so that we may better serve you.  Please check one answer for each of the following questions:
9. How old are you?
How old are you?   12 or under
13-18
19-24
25-64
65 or older
10. What is your gender?
What is your gender?   Male
Female
11. What area do you live in?
What area do you live in?   Shellsburg City limits
Rural Benton County
Other community outside of Benton County
Thank you for your time!  If you have questions about this survey or about the library, please contact us at director@shellsburg.lib.ia.us
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